• Responsible for managing the administrative tasks for a large, complex community or group of communities.
• Position may support the maintenance administrative functions, depending on the needs of the community.
• Responsibilities include supporting some or all of the following processes: Speaking with residents, on site employees & vendors to schedule service requests, preventive maintenance and handle customer service related issues.
• Support the service request process to include entering, tracking and closing service requests. Follow up on outstanding issues and complete warm calls.
• Prepare resident communications, schedule appointments, track and close preventive maintenance tasks.
• Update maintenance and environmental documentation such as carpet replacement logs, hot water tank replacement logs, exterminating logs, etc.
• Monitor and adhere to applicable EP policies and Procedures and ensure compliance as needed with federal, state and local laws, specifically Fair Housing regulations.
• Update maintenance and environmental documentation such as carpet replacement logs, hot water tank replacement logs, exterminating logs, lead paint notification, asbestos awareness, etc.
• Monitor and adhere to applicable EP policies and Procedures and ensure compliance as needed with federal, state and local laws, specifically Fair Housing regulations.

Education:

• High School diploma or equivalent (GED), Bachelor’s degree preferred.
• Experience: 1 - 3 years of multi-family or related property management experience or equivalent experience in retail or hospitality preferred.
  
  

Skills:

• Ability to listen and quickly develop rapport with residents and associates and successfully solve problems.
• Ability to complete repetitive administrative tasks with high attention to detail and limited mistakes.
• Ability to manage multiple on-going tasks and schedules and adhere to and enforce required deadlines.
• Ability to speak, read and write English as demonstrated by clear and concise written reports and verbal communications.
• Ability to perform basic office applications such as Real Page & Microsoft Suite.
  
  

In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits,

life insurance, a 401(k) and a corporate team environment with opportunity of advancement.

Also includes on-site company fitness gym, discounts on housing and home appliances.

For immediate consideration, please apply online at www.edgewoodproperties.com/careers.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.